Love this pattern! I've made four sets of pajamas for each of my four grandchildren, and it's a perfect fit for each of them. It works wonderfully for my 2-year-old granddaughter, my 5 and 6-year-old grandsons, and my 9-year-old granddaughter. The pattern printed flawlessly. I’ve been sewing for 35+ years so no instructions needed but they seemed pretty clear. Took me 5 hours total start to finish. I can't recommend it enough. Can’t say anything about customer service, never contacted them. Love this company. Thank you